Getting Your Message Heard Using the 5 Senses, Managing your feelings and feeling confident, Presenting without notes and a lectern. What previous participants say: “Very useful, especially for me as a beginner”, "Very enjoyable. I liked the concepts of NLP, and found them comfortable to work with.” “A couple of things you said were “ah” moments and helped me to understand some responses I’d had in the past to situations – where I was perplexed as to what had happened.”